6 Questions to Ask a Moving Company

Not all moving companies are created equal, and it’s important to find the best one for your specific move. Here are some questions you can ask a moving company to make sure it’s the best fit for you.

1. Are you licensed and insured?

A simple way to make sure the moving company you’re considering isn’t a scam is by asking them if they are insured and asking for their US Department of Transportation number. Moving companies are required to register with the USDOT to legally transport passengers and move cargo over state lines, with a majority of states requiring a USDOT number for in-state moves as well.

2. How long have you been in business?

Moving companies who have been in business for a while are generally more trustworthy. They will also likely have more feedback online, so you can know what quality you’ll be paying for.

3. What items will you not move?

While moving companies are usually flexible with what they move, it’s always a good idea to check in with them to make sure they will move all of your things. Moving companies generally do not move items like propane tanks, bio-hazardous materials, or items of significant value like jewelry or gym equipment.

4. Do you have experience with my specific type of move?

Every move is unique. Whether it be an office, an apartment or a home, make sure that your movers have been trained and have experience with moves like yours. The best way to do this is calling a moving company, asking for an estimate and asking how often they perform moves similar to yours.

5. What liability coverage do you offer?

Under federal law, moving companies are required to give you basic coverage for your belongings. The most basic is released value coverage, but your moving company may call it something else. Basically, items will be covered at $0.60 per pound if damaged. Most moving companies offer more advanced coverage, so be sure to ask.

6. Are there any hidden fees I should worry about?

Everyone hates hidden fees. Make sure that your moving company is not ripping you off by asking if there are any added costs beside the hourly or base rate for your move. Also ask if there are any hourly minimums the company will charge for a move.


Asking these questions when booking a move will help you better understand the service you’ll be receiving. TWO MEN AND A TRUCK Suwanee is one of the oldest moving companies in the area. It’s licensed, insured, honest and experienced. Give us a call to find out more at (678) 235-9850.

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